1. Data controller
The data controller is E-TICKETS SALE AND MANAGEMENT LTD, a company registered in England and Wales, company number 16523217. For personal data questions contact [email protected] or +44 7354 205667.
This policy explains how we process data when you visit the website, submit a request, undergo KYC review, prepare documents, communicate with partners and use our services.
2. Data we collect
- Name, email, phone, address and country of residence.
- Identity data: passport, ID card, date of birth, citizenship and proof of address.
- Information about beneficial owners, directors, shareholders, nominees, contact persons and representatives.
- Business activity, expected turnover, markets, clients, suppliers and economic purpose.
- Source of funds, origin of funds and verification documents.
- Email communication, forms, attachments, requests and client file notes.
- Technical data: IP address, browser, device, cookies, pages, date and time of visit.
3. Why we process data
Requests and communication
To respond to inquiries, prepare offers and coordinate next steps.
KYC / AML
To verify identity, beneficial ownership, lawful business purpose, sanctions risk and eligibility.
Service delivery
To prepare documents, coordinate formation, communicate with partners and provide administrative support.
Legal protection
To evidence consent, prevent fraud, resolve disputes, handle abuse and respond to regulatory checks.
4. Legal bases
We process data for pre-contract steps, contract performance, legal obligations, legitimate interests, fraud prevention and consent where applicable.
For KYC/AML checks we may request more information than required for a simple inquiry because services involve corporate structures and international partners.
5. Who we share data with
Depending on the request, we may share data with local agents, registrars, lawyers, accountants, address providers, banks, payment institutions, KYC providers, couriers, IT providers and public authorities where necessary or legally required.
We do not sell personal data. We do not provide data to third parties for their independent marketing.
6. International transfers
Because the services are international, data may be sent outside the client’s country, including to the United Kingdom, the European Union and other jurisdictions depending on the selected structure.
We send only necessary information and expect partners to process data lawfully and confidentially.
7. Retention
We retain data as long as necessary to process the request, deliver the service, comply with accounting and legal obligations, evidence performance, maintain KYC/AML records, prevent abuse and defend legal claims.
Client files and KYC documents may be retained for longer where required for legal protection or by a partner or authority.
8. Security
We apply reasonable technical and organisational measures: restricted access, secure communication, access controls, logs, backups and minimised access to sensitive documents.
Do not send sensitive documents through insecure channels unless we provide specific instructions.
9. Your rights
You may request access, correction, deletion, restriction, objection, portability or information about processing. Some rights may be limited by legal obligations, KYC/AML requirements, accounting, fraud prevention or legal claims.
10. Cookies and technical data
The website may use cookies and logs for security, language settings, abuse prevention, statistics and service improvement. You may restrict cookies in your browser settings.